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Our entire business is geared to designing and making the best products available, backed by the best possible service, so it’s always encouraging to hear from you when we live up to your expectations:
"Good morning Beth. Just wished to send you a quick note not only complimenting Jacksons on providing such an excellent product .................. but also to thank you for your efforts and for the overall efficient service from the initial discussions to delivery!!
Again, our thanks and certainly although Jacksons cost was a little more expensive than others, the quality and overall package makes this worthwhile. Similarly, the contractors we used were also greatly impressed and appreciated the benefits of our choosing your products above other cheaper and inferior options.
Kindest regards"
Mrs Judith Hardaker, Ripon, North Yorkshire. May 2012
"Could you be very kind and pass the following to Geraldine Bishop, who I spoke to yesterday.
Geraldine, just to say what a great job the fencers did on 27 April. They had horrid conditions to work in, it rained most of the day but they did the job very well and the fencing looks fantastic. All the people from the man who delivered the material (at 0700!), the skip driver and the man who collected the pallets were very nice and I really am pleased with the fencing and would certainly recommend Jacksons to anyone. My fence is a wonderful advertisement for you!"
Ms Gill Thompson, Teddington, Greater London. May 2012
"Excellent web site showed me exactly what I wanted to know very easy ordering system for amateur building site manager! Thanks"
Mrs Claudia Napier, Honiton, Devon. April 2012
"Great service from Wendy on your live support link - many thanks! Made buying gates so much easier for a complete novice!"
Mrs Tracy Mcdonagh, Sharnbrook, Bedfordshire. March 2012
"Straight-forward online ordering facility. No problems encountered when choosing products.
I have purchased an extensive range of products within the past year or so - very pleased with the high standard of service and the professional fence erection team's work."
Mr Christopher Coe, Woodchurch, Kent. February 2012
"Very impressed with sales contact: Jody Foulds. Drivers are excellent ambassadors for firm and Trasnport back-office and Management reliable and "ON-THE-BALL". A good team like this makes all the difference!"
Mr A Turner, Buckinghamshire. January 2012
"Your website is very good and easy to navigate and I like the saved basket facility. I have been very pleased with the various products I have bought from you in the past."
Graham Farrant, New Cross, London. December 2011
"I had visited the site several times prior to placing my order. Finding your way around the site was easy and aided the decision process considerably. Placing the order was a simple process."
Paul Kellett, Doncaster, South Yorkshire. October 2011
"Product was of very good quality and was able to follow instructions from online information on how to put up a palisade fence. Pictures would have been useful. Have now decided to extend fence as it looks so good. All contacts were very customer friendly and delivery was on day stated. A very good experience"
Paul Jordan, Wolverhampton, West Midlands. September 2011
"Easy site, easy ordering, great product."
Patrick Collins, Wadhurst, East Sussex. August 2011
"Congratulations to Martin and his two colleagues, from Gosbee Construction, for a 'Jackson fencing' installation excellently completed. Unexpected problems were dealt with efficiently, without complaint and in good humour. Our garden site was left clean and tidy on completion of the works."
Ken & Carol Reed, Canterbury, Kent. July 2011
"Having bought Jacksons traditional gates, posts and ironmongery some 25 years ago, considering they are as good as the day they were installed, we had no alternative but to buy from you again! "
Mr Paul Fathers, Trowell, Nottinghamshire. July 2011
"Just ordered a Pergola and two trellis's from you, and wanted to say that we are very happy indeed with the products, its extremely well made and looks fantastic in our garden, many thanks indeed"
Mr I Shuttleworth, Rochdale, Lancs. June 2011
"We chose Jacksons because of the 25year guarantee. The name of Jacksons Fencing has a good reputation. The Installer Jon Lewis did an excellent job of installing my fencing. I cannot praise him enough. Also your quality of fencing was excellent. A job well done. Would recommend both of you to anyone"
Mr P Garrett, Dover, Kent. May 2011
"Your products are well made. We have used Jackson’s products before and like the fact that your goods come with a guarantee of 25 years. Your sales area is well laid out and the products on show are fantastic, as it helps to see what you will be getting."
Mrs Holdstock, Ashford, Kent. May 2011
"Our choice was down to your standing and reputation within the county. A superb service from a friendly, courteous and professional team."
Mr Armitage, Canterbury, Kent. May 2011
"Easy to use website. Great comments about the look of our fence from people passing by."
Mrs Julie Wade, Hereford. April 2011
"Easy to navigate website and useful features like saving your basket make it easy to build and then place an order. Having just spoken to one of your helpful advisers about availability and delivery date options I had no hesitation in placing my second order in the last year as your product quality is excellent."
Graham Farrant, New Cross, London. March 2011
"I'm new to this sort of shopping ie. fencing and found your site very clear and easy to understand."
Mrs Emma Gibbard, London. February 2011
"Excellent website, easy to use, contains everything you need to know about a vast selection of fencing and gates, plus lots lots more. Will certainly be using your Chester Branch Office for supplies in the future."
Neil Roberts, Abergele, Conwy. January 2011
"Just love these high quality products, and use whenever I get chance. Good finish on planed timber, good fittings quality, and handy web site.."
Kim Turner, Bury, Cambs. December 2010
"I am very satisfied with my garden gate - excellent service and delivery - excellent product - well done top quality!."
Robert Tumber, Sandwich, Kent. November 2010
"Very clear layout, informative photos and helpful sectional diagrams."
Geoffrey Twiss, Cambridge, Cambridgeshire. October 2010
"I have dealt with Jacksons on three separate occasions, the most recent was completed through your website. The quality of your products is in my view, outstanding, the quality of your service is also outstanding. I could save money and buy a cheaper product closer to home, however none of my local merchants came anywhere near your excellent quality of products and service."
Bob Stephenson, Stevenage, Herts. September 2010
"Dear Sirs, this e-mail is being sent in praise of one of your contractors, namely Paddy Moyna of Broadstairs. His work, his attitude, his professionalism are one step up from excellent. He has just installed a fence for us that we are so proud of and pleased with that I thought I would contact to to let you know. I'm sure that people are very quick to complain, but this is quite the opposite. One word that would describe the whole project is EXCELLENT. Thank you very much."
Peter Simpson, Margate, Kent. August 2010
"We just wanted to let you know that we erected a Jacksons pergola last June. We have a very small town centre garden and the pergola has given the garden an extra dimension. Just one year on and bedecked with climbing plants and hanging baskets the pergola gives us so much pleasure. A very worthwhile investment."
Paul & Gina Goodwin, Ashford, Kent. July 2010
"Easy and comprehensive site.....had this fencing 7-8 years ago for rear garden.....never painted or retreated ...still like new..excellent product"
Mr David Kellar, Gillingham, Kent. June 2010
"I've been looking for a while for a few panels to finish off a corner of my garden - looking locally the quality of panels is just not right, so having used you many years ago in business, you are the obvious choice."
Thomas Moses, Newport, Gwent.. May 2010
"The pictures were helpful and showed your products off to good effect. You also provided clear text for a non-technical person,such as myself, to follow in a stress-free experience!"
Ms Janet Wells, Nantwich, Cheshire April 2010
"The only downside about shopping via your website is that you miss out on the excellent service you normally receive from your telephone customer enquiries team. That said the site captures the business ethic that makes Jackson unique - straight forward business people, offering quality at fair prices."
Liz Ward, Surrey. March 2010
"Easy 16 years ago even easier now. thanks for a hassle free experience"
Kevin Flagg, Suffolk. March 2010
“The two lads who did the installation did an excellent job. They did everything I asked and nothing was too much trouble – the fence and posts were erected by perfectionists. I am really pleased with the fencing, it has transformed my garden and is admired by all who have seen it.”
Sue Anning, Hampshire
“This is the second fence of yours that Mr Whitehead has fitted for us. He has worked in a thoroughly professional and friendly way, resulting in a first class job. We would recommend his workmanship and your products”.
Mr & Mrs Bedwell, Kent
I have used Jacksons products for 23 years and will continue to do so. Excellent service. Excellent products. The driver was first class.
Mr. Bullock, Flintshire
We spent months trying to find a company like yours - even though you are a 90 mile round trip from us we are always inspired when we visit you.
Mr & Mrs Mansfield, Hertfordshire
I wanted a quality, lasting fence erected professionally. A previous customer recommended Jacksons and after requesting the brochure and viewing the range and quality of fencing on offer, I decided to look no further. I am happy that I did.
Mr Beatie, Wilts
